Customer Services

Real value in a virtual world....

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  Customer Services
Dedicated tailored customer support packages. Made to measure and available 24/7. Sumphero's customer service charter and critical aim, "to provides support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems and issues".

 

 

Customer Services
Planning, expanding or maintaining a network is a time-consuming affair, demanding attention and energy – energy you can better spend servicing and attracting customers. Together with trusted partners, we can ease the burden of operating high-performance fiber networks. Our range of professional services lets you outsource everything from designing new builds to 24/7 technical support. However, as a modular services portfolio, it’s possible to lean on us for as much or as little assistance as you need. We give our customers an edge by offering a level of service that's faster and more effective than anyone else.

The Challenge
Advanced network solutions often require flexible and adaptive services. Not only is it important to roll out advanced network solutions quickly and seamlessly, but also maintain these networks ensuring access to mission-critical data that is imperative for effective business operations.

The Solution
Our service excellence offers the customer a peace of mind solution for servicing advanced networks. Industry proven service packages and flexibly configured packages match the customer’s needs. Service excellence is offered all along the network lifecycle, covering network design, deployment and maintenance. Our Plan, Build, Care and Manage service offerings are rounded off by professional product and technology training as well as industry-recognized program and project management.

 
 

Professional Services

Latest-News

On-Line Developments

Sumphero has begun to work closely with Southern Star and the 8 Acres Group to bring you a new range of web based technology solutions.


EMail Spoofing

Notice: A number of our company EMail accounts are currently being SPOOFED. This means that you may have received an email saying that it was from us when sadly it was not.
Definition: Email spoofing is the creation of email messages with a forged sender address. Because the core email protocols do not have any mechanism for authentication, it is common for spam and phishing emails to use such spoofing to mislead or even prank the recipient about the origin of the message.


Sumphero has just launched another online shop and dedicated payment gateway for the world famous Sesderma and Mediderma skin products.



Mission

To help our customers make the best use of their technology in the support of their key business objectives, to provide leadership in technology and its application. “Computers are complicated; your experience with them doesn't have to be”.